Frequently Asked Questions

Goldcoast Collision & Towing of Massapequa Park

Have an auto body repair-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Do I need to schedule an appointment?

    While we prefer scheduled appointments, we do our best to accommodate walk-ins as well.
  • What year was your business founded?

    Our business began operations in 2021.
  • What services do you offer?

    Our services include collision repair, paint matching, dent removal, frame straightening, bumper repair, rust removal, and full body painting. We also collaborate with most insurance providers for claim-related repairs.
  • Do I need an appointment for an estimate?

    Appointments are recommended to minimize wait times, but we do accept walk-ins for estimates during our regular business hours.
  • How long will my repair take?

    The duration of repairs varies based on the extent of damage. Minor repairs may be completed in one to two days, while more extensive damage could require a week or more. We'll provide a more precise timeline following our inspection.
  • Can you match the color of my car exactly?

    Indeed, we can. Our computerized paint matching technology and premium paint systems ensure an exact match to your vehicle's original color.
  • Will my insurance cover the repair?

    For claim-related repairs, we work directly with your insurance provider to manage paperwork and confirm coverage. We also offer self-pay options for those without insurance coverage.
  • Can I get a rental car while my car is being repaired?

    We can assist in arranging a rental vehicle for you. If your insurance policy includes rental coverage, it may be available at no additional cost to you.
  • What should I do if I've been in an accident?

    Ensure everyone's safety first and contact emergency services if necessary. Exchange information with the other party, document the scene, then reach out to us. We'll guide you through subsequent steps, including towing, claims processing, and repairs.
  • Do you use OEM (Original Equipment Manufacturer) parts?

    We prioritize the use of OEM parts whenever feasible. Depending on your insurance policy or personal preference, we can also utilize aftermarket or pre-owned parts when appropriate.